Frequently Asked Questions

If you have a question about our products or services, check out our list of FAQs below. If you do not find the information you need, please contact us​ for a free consultation, and we'll gladly answer any of your questions.

  • What is the MOQ for a tin order?

    Due to mass printing and production setup, the minimum order quantity is roughly 5,000 pcs.

  • How much should I pay for tooling?

    If your order reaches a certain amount, tooling fees will be deducted from the total costs (in other words tooling will be free of charge.

  • How long can I get a sample? What is the average lead time for an order?

    You can receive a sample in about 7 days. The average lead time for mass production is about 20 days, based on order quantity.

  • Do you offer product designing?

    Yes, our in-house designing team can help bring your design vision to life. Then, we will send you a sample for confirmation.

  • Can I get a free sample?

    Yes, you can contact us for a free sample, which will be delivered to you via DHL.